Privacy policy
Last Updated: May 2026
At Smiisenses, we care about your privacy. This policy explains what personal information we collect, how we use it, and your rights around it. By using our website or making a purchase, you agree to the practices described here.
What Information We Collect
When you interact with us — whether by browsing, creating an account, or placing an order — we may collect:
Information you give us directly, such as your name, email address, phone number, shipping and billing address, and payment details.
Order and account information, including your purchase history, items in your cart or Wishlist, preferences, and any returns or exchanges.
Messages you send us, such as customer support queries or feedback.
Technical information, such as your IP address, browser type, and how you navigate our website — collected automatically when you visit.
How We Use Your Information
We use your information to:
- Process and fulfill your orders, including shipping and handling returns
- Manage your account and keep it secure
- Send you order confirmations and account-related notifications
- Recommend products we think you'll love, based on your past purchases
- Send you promotional emails and offers (you can opt out anytime)
- Prevent fraud and keep our website secure
- Comply with legal obligations when required
Who We Share It With
We do not sell your personal information. We may share it with:
- Shipping and fulfillment partners who help us deliver your orders
- Payment processors to securely handle transactions
- Marketing partners to show you relevant ads (you can opt out — see below)
- Legal authorities if required by law or to protect our rights
Your Rights & Choices
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct any inaccurate information
- Delete your personal data
- Receive a copy of your data (data portability)
- Opt out of targeted advertising or marketing communications
To exercise any of these rights, email us at team.smiisenses@gmail.com. We'll respond promptly and won't treat you differently for making a request.
To unsubscribe from marketing emails, simply click the unsubscribe link at the bottom of any email from us. You'll still receive transactional emails about your orders.
Data Security & Retention
We take reasonable steps to protect your information, but no method of transmission over the internet is 100% secure. We retain your data only as long as necessary to fulfill orders, maintain your account, or meet legal requirements.
Children's Privacy
Our store is not intended for children under 18. We do not knowingly collect personal information from minors. If you believe a child has shared their information with us, please contact us and we'll delete it promptly.
Links to Other Websites
Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies separately.
Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated date.
Contact Us
For any privacy-related questions or requests:
📧 team.smiisenses@gmail.com 📍 E-47, E Block, Sector 6, Noida, UP – 201301, India